Returns Our policy is 30 days in duration. Unfortunately, if 30 days have passed since your purchase, we can offer you a refund or exchange. We need a receipt or proof of purchase to complete your return. There are some situations in which only partial refunds are granted if the customer has used the service for a certain period of time

REFUNDS

Upon receipt and inspection of your return, we will send you an email notifying you that your return request has been received. We will also notify you that your refund will be approved or rejected. If approved, your refund will be processed and, within a certain amount of days, a credit will be automatically applied to your credit card or original payment method.

LATE OR MISSING REFUNDS

If you have not yet received a refund, check again your bank account first. Before a refund is posted, there is often some processing time. Please contact us at (+603-2772 0925 or +603-8084 2288 or email us at accounts@itgtel.com) if you have done all this and have not yet received your refund.